Effective Date: [1/11/2023]

Welcome to Deshi Solution, your one-stop destination for all your digital product needs in Bangladesh! We pride ourselves on providing top-notch digital solutions, ranging from software to e-books and everything in between.

Our mission is to make the latest technology and innovative products easily accessible to our customers, ensuring seamless integration into their daily lives. With a commitment to excellence and customer satisfaction, we strive to deliver high-quality products that cater to diverse interests and needs.

This Privacy Policy outlines our commitment to safeguarding your privacy and explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the practices described herein.

1 Information We Collect

1.1. Personal Information: We collect the following types of personal information:

Contact Information: This includes your name, email address, and phone number. We use this data for account registration, communication, and transaction purposes.

Billing and Payment Information: When you make a purchase, we collect payment information, including credit card details, billing address, and transaction history. This data is essential for processing your orders securely.

1.2. Usage Data: We gather information about your interactions with our website, including but not limited to your browsing history, search queries, pages visited, and products viewed. This data helps us understand your preferences and optimize your experience on our platform.

1.3. Cookies and Tracking Technologies: We utilize cookies and similar technologies to collect information about your device and online behaviour. Cookies enhance your user experience and allow us to offer personalized content and features. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. Order Processing: Your data is used to process and fulfill your orders, confirm transactions, and ensure accurate delivery.

2.2. Customer Support: We may use your information to provide customer support, answer inquiries, and address any issues you may encounter.

2.3. Personalization: Data helps us tailor your experience by providing product recommendations, promotions, and content that align with your interests and preferences.

2.4. Marketing Communications: With your consent, we send promotional offers, newsletters, and updates to keep you informed about our latest products and offers.

2.5. Fraud Prevention: We use your information to detect and prevent fraudulent activities, safeguarding your transactions and account security.

3. Data Security

We prioritize the security of your personal data and employ suitable measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include data encryption, access controls, and routine security assessments.

4. Disclosure of Information

We may share your information in the following circumstances:

4.1. Service Providers: We may disclose your information to third-party service providers who assist us in operating our website, processing payments, and delivering other essential services.

4.2. Legal Compliance: We may disclose your data when required by applicable laws or in response to valid legal requests, ensuring we comply with legal obligations.

5. Your Choices

5.1. Access and Update: You have the right to access and update your personal information, ensuring it remains accurate and current.

5.2. Opt-Out: You can opt out of receiving marketing communications by following the instructions in our emails. However, please note that we may still send you essential transactional messages.

5.3. Account Deletion: You can request the deletion of your account, subject to legal obligations and restrictions.

6. Children’s Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices and the evolving regulatory landscape. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at: deshisolutions@gmail.com

9. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.